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Useful Information

This is the place where Warwickshire Safeguarding Adults Board will input information you may find useful in regards to Safeguarding in Warwickshire.

After reading some of the crime prevention booklets produced by the police, Christopher Langman, who has learning difficulties himself, wanted to help share the information with those who may find it hard to understand the advice, also including those who do not speak English as their first language.

Christopher was assisted in producing the booklet by his support worker Natalie Bull, who helped him translate the topics and lay them out in an easy-to-read format.

The Warwickshire Safeguarding Adults Board have happily agreed to share and support Christopher's work in the hopes that it will increase understanding on certain Safeguarding topics for those with learning disabilities or difficulties, as well as those who do not speak English as their first language.
To download a copy, just click on the below titles:


The aims and objectives of this document and associated learning provides information in the following areas: -
> Identifying risk and vulnerability to fire
> The importance to include the risk of fire at initial assessment and care plan design
> When and how to refer to WFRS including what support and services are available

Click here to download the Guidance.
Click here to read more about Warwickshire Fire & Rescue Service.


Warwickshire Trading Standards Service: Protecting residents and local businesses from scams and frauds

Everyday, even in the safety of our own homes, we are all contacted by people trying to persuade us to part with our money. Some are honest and reputable, some are not. It can be very difficult to tell the difference.

We might get a knock at the door from someone offering to clean our gutters, fix a loose roof tile or resurface our driveway. Through the post we may receive prize draws, competition or lottery schemes requiring us to pay an upfront “admin fee” for our entry. When the phone rings it might be someone trying to sell PPI, solar panels or miracle health supplements. Even on the Internet we are constantly bombarded with bogus emails.

Warwickshire Trading Standards seeks to support local residents and businesses both by awareness raising and targeted enforcement action. Whilst we are all targeted by scams and fraudsters from time to time, most of us are able to identify the scam when we see it and deal with it accordingly. Unfortunately, a minority of vulnerable Warwickshire residents struggle to do this and therefore may be at a greater risk of falling for a scam or rogue trader. These vulnerable individuals are often targeted again and again.

To help protect vulnerable people living in Warwickshire, Trading Standards utilises a number of enforcement tools including a rapid response service, No Rogue Trader Zones and postal and telephone scam interventions to help those most at risk and in need.

Please watch this video by Hereford Trading Standards and Citizens Advice on "How to Avoid Doorstep Crime and Rogue Traders"

You can also read these Case Studies by Warwickshire Trading Standards of Door Step Crime and Scam Mail.


Warwickshire Safeguarding Adults Board have created an 'Easy Read Guide' on Keeping Adults Safe from Abuse and Nelgect. This guide is ideal for someone who's first language may not be English, or for someone with a learning disability, as this guide gives a basic outline of what Safeguarding means using visual representations. We hope you find this guide useful. Please click here to download it.


Warwickshire Safeguarding Adults Board have created informative flyers providing information on the different forms of abuse. We hope you find these flyers useful and eye-opening to the different forms of abuse. Please click here to download them. 


Warwickshire Safeguarding Adults Board have created a guidance for Councillors on Safeguarding Adults at risk of abuse or negect, to view it, click here.


Independent Age's free guides and factsheets are full of information to help you boost your income, find the care you need, remain independent, choose the right place to live, stay connected with others, and more.

To view and download these guides and factsheets, go to their website by clicking here.


EQuIP is the Equality and Inclusion Partnership, a charity working across Warwickshire to promote promote equality and diversity. They have been providing support, advice and training to Warwickshire for over 10 years. Formerly known as the Warwickshire Race Equality Partnership, EQuIP became the Equality and Inclusion Partnership in 2017, when they expanded their services to cover everyone who experiences discrimination.

They are a charity providing support, advice and training to people across Warwickshire to combat discrimination.They work alongside local groups, businesses and organisations, helping to build understanding and cohesion throughout the Warwickshire community through individual support and advice, group learning and tailored training courses.

To learn more about EQuIP and the great work they do within Warwickshire, then go to their website by click on the link; EQuIP


The Modern Slavery Police Transformation Unit (MSPTU) have produced 3 informative posters which we would like to share with you, they are:

There is no one type of Modern Slavery

There is no one type of Modern Slavery Offender

There is no one type of Modern Slavery Victim

Please feel free to download these posters to put up in your workplace. For further information about Modern Slavery and Human Trafficking, please go to our webpage by clicking here.




Prevent in Warwickshire

Warwickshire is a relatively safe place to live, and most crime types are continuing to reduce. However, we also live in a global community which means we are affected by trends and events that occur at the international level. At present, we need to consider the international threat of terrorism and those people who are pulled into groups that support extremist causes.

In Warwickshire, authorities and communities are working together to deliver the Government’s Prevent Strategy. Prevent is one of four objectives which make up the Government’s Strategy for Countering Terrorism – CONTEST.

The Prevent Strategy has three key objectives:

  1. Respond to the ideological challenge of terrorism and the threat we face from those who promote it;
  2. Prevent people from being drawn into terrorism and ensure that they are given appropriate advice and support; and
  3. Work with sectors and institutions where there are risks of radicalisation which we need to address. It is set up to challenge all forms of terrorism, including the influence of far right and far left extremists. It defines extremism as “vocal or active opposition to fundamental British values, including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs”.

Prevent operates in a pre-criminal space, providing support and re-direction to vulnerable individuals at risk of being groomed into terrorist activities before any crimes are committed. Radicalisation could be comparable to other forms of harm and abuse. It is therefore considered a safeguarding issue and thought of alongside the wider safeguarding agenda.

A local action plan has been developed to implement the Prevent Strategy in Warwickshire and in particular to implement the new Prevent and Channel legislation.

The action plan is owned by the multi-agency Warwickshire Prevent Working Group which reports into the Safer Warwickshire Partnership Board.

Prevent Action Plan 2019/21

Channel is a key element of the Prevent Strategy. It is a multi-agency approach to identifying and providing support to individuals who are at risk of being drawn into terrorism.

The following leaflet provides more information on how the Channel process works in Warwickshire. Channel meetings are currently held monthly.

Prevent Leaflet

If you need to make a referral, please download the referral form here:

Prevent Referral Form

To understand the pathway process for Channel Panel referral system, click below:

Warwickshire Channel Panel Pathway

Training courses are available throughout the year as follows:

Workshop to Raise Awareness on Prevent (WRAP) is an awareness raising session ‘Workshop to Raise Awareness on Prevent’ available to communities, individuals, professionals, agencies, partners and commissioned services.

Prevent Update Training.

The Prevent Duty was established in 2015 and since that time many people have attended the Workshop to Raise Awareness of Prevent. However the changing nature of the threat and risk associated with Violent extremism means that we need to refresh our understanding of how vulnerable individuals can be radicalised and how we can work together to challenge this. A new training course has been prepared for this purpose, and covers:-

  • A brief overview of the Prevent Duty
  • The current priorities and risks in Warwickshire
  • The signs and symbols associated with extremism
  • The impact of online grooming
  • The support that’s available and how to access it
  • The training takes 1hr 30mins and is a practical guide to the Prevent Duty for practioners. It is suitable for those staff that have attended WRAP previously and need a refresh as well as those who are new to Prevent.

Train the Trainer is on offer for those who would like to train others in the Workshop To Raise Awareness on Prevent (WRAP).

Group or team training sessions on WRAP can be arranged at a time convenient to yourselves, to organise this please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Training for Council Service Providers/Contractors in Warwickshire

The Council has a responsibility to ensure individuals are not subject to radicalisation from any ideology and in addition are not drawn into acts of terrorism. The council retains that same responsibility even when services are delivered for them by others in a commissioned arrangement.

WRAP training and Prevent Update training is on offer to local commissioned services and providers. See flyer below:

Commissioned Services Prevent Training Flyer

For further information on Prevent Training, go to the Safe in Warwickshire website for up to date information.

For more information on Prevent in Warwickshire you can

If you have any worries or concerns, or would like more information on Prevent, and the signs and behaviours, please contact Warwickshire Police and West Mercia Police Prevent officers on This email address is being protected from spambots. You need JavaScript enabled to view it..
In an emergency, call 999. 

Making Safeguarding Personal

Making Safeguarding Personal (MSP) is a shift in culture and practice in response to what we now know about what makes safeguarding more or less effective from the perspective of the person being safeguarded. It is about having conversations with people about how we might respond in safeguarding situations in a way that enhances involvement, choice and control as well as improving quality of life, wellbeing and safety. It is about seeing people as experts in their own lives and working alongside them. It is a shift from a process supported by conversations to a series of conversations supported by a process.

The key focus is on developing a real understanding of what people wish to achieve, agreeing, negotiating and recording their desired outcomes, working out with them (and their representatives or advocates if they lack capacity) how best those outcomes might be realised and then seeing, and at the end, the extent to which desired outcomes have been realised.

For professionals who work with adults we have the following ‘Making Safeguarding Personal Toolkit’;

The toolkit is set out in a modular format with a summary of key areas. These areas range from models, theories and approaches to skills and areas of specialism that safeguarding practitioners need to be aware of. It can be used as a practitioner guide for pointers on how to respond to individual cases, or as a starting point resource for service development. It has been designed as a resource that will develop over time and allow updates and amendments to be made as development takes place or innovative and effective practice comes to light.

Click this link for an electronic copy of the toolkit.

For more information about making safeguarding personal see:
Local Government Association website
SCIE website
ADASS website

Case Studies

The following case studies/videos are being shared with you to help you to better understand the impact of the different types of abuse and neglect and how different agencies work to support individuals at risk of or, experiencing abuse or neglect.

Please note some names have been changed to protect the victim’s identity.

Case Study 1:

This is a story of a young adult who experienced physical and psychological abuse from a parent, and how he managed to break the cycle and have an independent and happy life.


Case Study 2:

Mr H’s Story - “A year ago I had a stroke, which left me partially paralysed. I was lucky enough to have carers who came to my home three times a day, and my wife cared for me the rest of the time. Unfortunately, after a while, my wife became increasingly aggressive and impatient with me. One night, when I had asked her to help me to the toilet, she pushed me and I fell and hit my head. She then helped me up, but then slapped me across the face.

I didn’t want to call Social Services; I didn’t want my wife to get into trouble as I knew she was only lashing out because she was so stressed. I contacted Action on Elder Abuse helpline instead, and they advised me to work out a schedule with family and friends so my wife would get some free time and feel less isolated. With the help of my family and friends I was able to develop the schedule and my life at home with my wife improved significantly.”

Case Study 1:

Yvonne’s Story – “It was when he threatened to hurt the kids that I knew I had to get out. Up until then it was only me he hit and I could put up with that. I thought that staying was best for the children’s sake, and that having their dad around was important. I never imagined he’d lay a finger on them.

I went to a friend’s but he found me straight away. So I went to another friend in a different town and he still found me. I went to a cousin he didn’t even know about and changed my mobile number but I knew he’d find me eventually. I was always looking over my shoulder, worrying about it.

Then I heard about Refuge and I called the helpline. A couple of days later I was in one of their safe houses. It was full of women there who had been in violent relationships and it really helped to know I wasn’t the only one.

I also saw a Refuge psychologist – and I am still seeing her. She is helping me understand that Mark’s behaviour was not my fault. Yet no matter how many times she says it, I find it hard not to feel guilty. I thought I could change him, I really did, but now I know it was all about him and nothing I did would have made a difference.

I’m so pleased I can see that now. It means I can feel good about myself again.”


Case Study 2:

Coercive Control - This video features types of behaviours and common examples of coercive control.

The following types of behaviour are common examples of coercive control:

  • isolating you from your friends and family
  • controlling how much money you have and how you spend it
  • repeatedly putting you down, calling you names or telling you that you are worthless
  • monitoring your activities and your movements
  • threatening to harm or kill you or your child
  • threatening to publish information about you or to report you to the police or the authorities
  • damaging your property or household goods
  • forcing you to take part in criminal activity or child abuse
  • isolating you from sources of support 

Coercive control builds slowly and often escalates over time. 


Case Study 3:

Honour Based Violence - Right to choose: the consequences of forced marriage


For more case studies and useful information on Domestic Violence and Abuse, please visit our Adult Safeguarding and Domestic Abuse webpage.

Case Study 1:

Please watch a young adult share her story of when she was sexually abused at a house-party, what she did to get support and how this helped her heal the emotional turmoil she experienced that night.


Case Study 1:

Mrs B’s Story - “I have been living on my own ever since my husband died in 2008, I am 83 and they tell me I’m quite frail. I have two sons, the eldest, Michael, is my primary care giver and keen business-man, and Stuart, a teacher who lives down south with his wife and two children. Stuart is a good boy and calls me every day to see how I am, due to his location he cannot visit me as often as he would like. Michael doesn’t come and visit me much, and when he does he is very impatient with me, calling me stupid, laughing at me for not being able get to bathroom quick enough, then becoming very reluctant to help me change when I do not get there on time.

Michael told me that because of his job being long hours, he may not be able to visit me as often, so to keep me from doing anything “stupid” or “embarrassing” he took away my keys so I couldn’t leave the house on my own, and took my mobile phone so I couldn’t “bother anyone with my nonsense.” I felt so helpless! I was worried Stuart would find out and get Michael into trouble, I didn’t want them to argue, I love both of my boys very much and I never wanted to be a burden. Luckily, only a day had passed when I heard the door open, thinking it was Michael I was relieved that he had changed his mind about keeping me inside all the while. But it was Stuart! Stuart had driven 100 miles to come and make sure I was alright, as I wasn’t answering his calls and Michael was ignoring him too. He told me how worried he was about me, and when I told Stuart what had happened he got ever so angry. I told him I didn’t want anything to happen to Michael, as he was just overwhelmed with trying to provide for my care needs as well as working a full-time job. Stuart agreed that he would not get the police involved, he said; “You cannot carry on like this mother, if Michael is unable to give you the care that you need then we must get Social Services involved to see if a care plan can be put in place instead.” I couldn’t help but agree.

I was surprised when social services visited us that afternoon. They were kind to me, very respectful of my wishes of not getting Michael into trouble. They listened to my needs and wants, and didn’t boss me around. They arranged for trained care workers to visit me twice a day, and to review my progress in a few months to see how I’m coping. Stuart is much happier and visits me once a fortnight now and even Michael is a lot more relaxed and pleasant to me, now the pressure if off of him.”

Case Study 1:

A story from a young adult who experienced financial abuse from a partner. This is part of the “My Money, My Life” campaign.


Case Study 2:

Mrs R’s Story – “At her son's request, Mrs R, an older woman, sold her property, gave her son the profits, and moved into a 'granny annex' attached to his house. After a year though, the son said they could no longer afford the house and moved to a smaller one with no space for his mother, so Mrs R ended up living in their dining room. Eight months later, the son said the house was too crowded and contacted social services to discuss putting her into a residential home.

Mrs R contacted the Citizens Advice Bureau for advice. As a result, a solicitor wrote to the son about the situation. The son then agreed to give his mother a lump sum which meant that she was able to move out of his home and into sheltered housing.”

Case Study 1:

This video is the story of Daniel and Weronika who were victims of Modern Slavery in Britain.


Case Study 2:

Mike’s Story – “The financial crisis cost me my job. I slept rough. Two men approached me. They offered me work near London. I shared an old dirty shed with a tin roof with another man.

Every day we were picked up by a van at 7am and then knocked on people’s doors asking if they wanted any work doing, digging patios or making drive-ways. We were picked-up at 9pm: if we didn’t get back in time, we’d get beaten. Everyone was afraid. Some got beaten up often, punched in the head or kicked. We worked 6 days a week unpaid. Someone tried to escape, but was beaten with a spanner.

One Sunday the police raided. I had never heard of trafficking before. When I looked around, I saw how ill everyone looked, skinny and unwell, as if we had all been in a concentration camp. For the first time in my life I am now being cared for, thanks to the Salvation Army. I am still nervous of going out alone.”

Case Study 1:

This video tells the stories of people that have experienced discrimination in regards to their mental-health.


Case Study 2:

From Cheshire Police – “An Asian female was walking home when she was approached by a mother and son who started to shout racial abuse at her. The female was offended and distressed by this and immediately went home and reported the matter to the Police.

Police Officers were deployed and it very soon came to light that the offenders were neighbours of the female, and that there had been a longstanding neighbour dispute between the parties.

The incident was further complicated as it transpired that a number of agencies and authorities, including the police, had already had dealings with the victim and the alleged offenders.

As a result of enquiries made both mother and son were arrested and subsequently charged with a Racially Aggravated Public order offence.”

Case Study 1:

James' Story - "James was a university professor who had travelled the world.  He retired following a stroke that resulted in left side weakness and a loss in speech.  James was moved into nursing care.

James felt that he was unable to make independent choices in his own time.  He felt the care was regimented with no flexibility. James would often go hungry, unable to finish his meal before staff took it away.  He could not choose what colour shirt he wanted to wear that day.  James would often spend all day inside. Evening activities were not provided by the care home.  James’ day would often end at 6.30pm.

The staff always felt busy.  James felt that they were more interested in getting the job done quickly over listening to his needs or reading what was written in his care plan. 

Everyday felt like the last."

Case Study 2:

Mrs S’s Story – “Mrs S was referred following a concern about an incident that took place at the nursing home she was living in. Mrs S has very advanced dementia and is no longer able to communicate. She also has very reduced mobility and needs full assistance with all personal care mobility.

One day Mrs S was found to have fallen out of her electric recliner chair. She needed an overnight stay in hospital and had extensive bruising to her face. Understandably her family were very upset by this and provided her social worker with a number of photographs of the incident to illustrate how traumatic it had been for their mother.

An investigation into the care home revealed inadequate staffing levels in the area where Mrs S lived. It also revealed that staff had left very dependent and confused residents unattended. Further investigations found other areas such as risk assessments at the care home were also very poor.

The family were involved and understood that we take these issues very seriously. The care home had tried to down play the incident and claimed that the family were intimidating.

However the social worker reported that the family were just concerned at what they perceived as serious neglect. The social worker met with the family to take in all their concerns. Following an investigation at the care home the social worker arranged a meeting with her team manager present to address these issues, inviting the family and the home manager.

This presented a firm and assertive approach towards the home, but without any party feeling outside the process or under attack. This resolved the matter amicably.

A further review was held with the daughter present to ensure that all information had been fed back and the family were satisfied with the outcome. The family felt empowered and involved and Mrs S’s needs remained central to the process throughout.”

Case Study 1:

This video is Keith’s story about his hoarding experiences.


Case Study 1:

Ms J’s Story – “Ms J is 69 and lives alone in a council tenancy. She is known to adult social care and mental health services. She had a worker in mental health care coordination, until she was closed in the last month.
She was admitted to hospital following a fall which resulted in injury to her arm. She was reported to be under the influence of alcohol and to be covered in urine and faeces.

Ms J self- discharged herself from hospital. The Police did a welfare call to Ms J and submitted an Adult Concern to the local authority, reporting that she was still in the same condition as when she left hospital and that her home was also dirty and soiled, with lots of empty alcohol bottles and cans.
Helen and Karen from the adult social care visited Ms J. Ms J’s ex-partner Mark had cleared the property and put the soiled bedding into the washing machine. Ms J’s bed was very soiled and could not be totally cleaned. Mark said he had some money to buy a second hand bed, however the community resource he was to go to was now closed. Mark was signposted to a new furniture service to buy a bed. Helen also picked up bedding from the Foodbank to have in reserve.

Ms J did not want to attend formal services about her alcohol issues as she was too embarrassed and did not feel that there would be other people her age there. She did agree to a referral to a floating support service. It was agreed that the floating support service would see Ms J every Wednesday morning and they would look at local groups to keep Ms J busy during the day as well as strategies to manage Ms J’s alcohol use. It was agreed that the floating support service would update Adult Social Care on Ms J’s progress.”

What happens if I report something

Your concerns will always be taken seriously

Remember, anyone can make the call.

The person you have told, whether that is a Police officer, nurse, care worker or someone else will ensure that all of the information is recorded accurately. A social care manager will then decide whether a full safeguarding enquiry is needed or whether there are other services which may be better placed to help resolve the problem.

Sharing your information with other professionals

If the social work manager decides to use the safeguarding process, information may have to be shared with other parties, including the Police, if this is considered necessary to protect you or another person from harm

  • You will be told if information needs to be shared
  • You will be asked at each stage of the process what you want to happen.

If it looks as though a crime has been committed, specialist Police officers may need to make enquiries. The Police will never take any steps which will make matters worse for you.

Sometimes, even though the matter appears very serious, the Police may not be able to treat it as a crime as their threshold for an action to be a crime is laid out in law. But the matter may still be serious enough to need looking into, in which case a social worker or other professional will take the lead in making enquiries into the concerns raised and assessing the level of risk. This may involve gathering information from other people who know and care of you such as health workers and carers.

A rough guide to the process of reporting a safeguarding concern is shown below:

A rough guide to the process of reporting a safeguarding concern

If you have any further enquiries on the process once you have reported something please click and download the following information leaflet.

Latest News

Keep up to date with the latest safeguarding news.

Safeguarding Adults News

Safeguarding Children News
Safeguarding Family News

Safeguarding Briefings

Click below for the latest briefings from Warwickshire Safeguarding!

7-Minute Briefings
Lessons Learned Briefings
Quarterly News Bulletin

Working in Partnership With


Contact Us

Warwickshire Safeguarding 
Saltisford Buildings
Ansell Way
Saltisford, Warwick
CV34 4UL

Adults/Children's: 01926 410410


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